How can I find my Batch name?
All of our products are produced in batches, and we give each batch a unique name. We use that to keep track of when products are expected to arrive at our fulfillment centers, and you can use it to find out when your pre-order is expected to ship!
Wooting Hub
The best place to find the batch name for each of the products in your order is via your account in the Wooting Hub!
https://hub.wooting.io/auth/login
The Wooting Hub lists all of your pre-orders, and the batch name of the product in your order with the latest arrival date.
Here you can also...
- Add upgrades to your order
- Modify your shipping address
- See your order history
- Request Invoice
- ...and new functionality under development!
Product Status page
If you don't want to create an account on the Wooting Hub, you can still check your batch name!
Input your order number here:
https://next.wooting.io/product-status
This will show you the estimated shipment date for your batch, and the batch name of the product in your order with the latest arrival date.
You'll also see a note about air freight here.
To learn more about air freight and how that can save 3-4 weeks of delivery time, click here:
On the Product Status page, you can also see an overview of all the incoming batches for all of the products on both of our storefronts.
If you're curious about an accessory and are wondering when it's going to be in stock again, you can check that out here!