Can I cancel my order after it gets shipped?

It is not possible to cancel an order after it gets picked up by the postal carrier, but in most cases, it is still possible to return the item for a refund.

To learn more about our return policy and process, click here: 30-Day No Hassle Return Policy

For our North American orders, we utilize a third-party warehouse system to manage shipments. Once these orders get packed, we often can't stop them from going out like we can with European orders.

If you wish to cancel an order for items that are in stock and ready to ship, please reach out as soon as possible. However, we may not see your cancelation request in time to stop an order from going out the door. We appreciate your understanding in that regard.