Shipping Method Information
Shipping Method Information
This article lists all of the potential shipping methods with each available parcel carrier, and includes how long each typically takes.
Please note: These are estimations based on our experiences for the majority of shipments. Sometimes, individual shipments take longer then the timeframes listed here.
If you need support with your individual shipment, please contact us via the Wooting Hub: https://hub.wooting.io/contact
North American Storefront
| Parcel Carrier | Timeframe |
|---|---|
| 2-day Expedited | 2 business days |
| Standard Shipping | 5 to 8 days |
European/International Storefront
| Parcel Carrier | Timeframe |
|---|---|
| DHL - Parcel | 2 to 6 days |
| UPS - Standard | 2 to 4 days |
| UPS - Express Saver | 3 to 6 days |
| GLS - Parcel | 3 to 6 days |
| DPD - International Parcel | 3 to 8 days |
| PostNL - Buspakje | 1 to 2 days |
| PostNL - International Postal | 7 to 14 days |
| PostNL - Postmail Untracked | 14 to 30 days |
| Deutsche Post - Economy Postal | 14 to 40 days* |
| Deutsche Post - International Parcel | 14 to 40 days* |
Good to know:
Not every delivery address will be quoted every shipping method in our system. For example, UPS - Standard is only within the EU and UPS - Express Saver is only outside of the EU.
If your shipment needs to clear local customs, that time is not included in the above estimates. Please allow an additional 2-5 days for customs clearance.
The timing expectations start the moment the parcel is picked up by the carrier, which can be up to 2 days after the order gets fulfilled.
Deutsche Post notification of long transit times for some destinations: https://deutschepost.de/en/c/coronavirus.html
If you believe your shipment is experiencing an issue, you can reference this help article for more information: Possible Problems During Shipping (with Solutions)
Can I choose my parcel carrier on the NA Storefront?
Unfortunately it is not possible to select which carrier gets used by the North American fulfillment center.
The fulfillment center uses a mix of shipping carriers that depends on which services are included and shipping prices quoted per address.
Standard: USPS, UPS, FedEx, DHL, GLS, VEHO, ACI Logistics, or Blue Streak
Expedited: FedEx, UPS, USPS, AxleHire, or VEHO
Updated on: 27/03/2023
Thank you!