Shipping Method Information
This article lists all of the potential shipping methods with each available parcel carrier, and includes how long each typically takes.
Please note: These are estimations based on our experiences for the majority of shipments. Sometimes, individual shipments take longer than the timeframes listed here.
If you need support with your individual shipment, please contact us via the Wooting Hub: https://hub.wooting.io/contact
North American Storefront (for domestic USA)
| Shipping Method | Timeframe |
|---|---|
| Expedited shipping | 2 to 3 business days |
| Economy Shipping | 7 to 14 business days |
European/International Storefront
| Shipping Method / Parcel Carrier | Timeframe |
|---|---|
| DHL - Parcel | 2 to 6 business days |
| UPS - Standard | 2 to 4 business days |
| UPS - Express Saver | 3 to 6 business days |
| FedEx - Economy Export | 3 to 6 business days |
| GLS - Parcel | 3 to 6 business days |
| DPD - International Parcel | 3 to 8 business days |
| PostNL - Brievenbuspakje | 1 to 2 business days |
| PostNL - International Postal | 7 to 14 business days |
| PostNL - Postmail Untracked | 14 to 30 business days |
| Deutsche Post - Economy Postal | 14 to 30 business days |
| Deutsche Post - International Parcel | 14 to 30 business days |
Good to know:
- Not every delivery address will be quoted every shipping method in our system. For example, UPS - Standard is only within the EU and UPS - Express Saver is only outside of the EU.
- If your shipment needs to clear local customs, that time is not included in the above estimates. Please allow an additional 2-5 days for customs clearance.
- The timing expectations start the moment the parcel is picked up by the carrier, which can be up to 2 days after the order gets fulfilled.
- Most North America orders get shipped out of Las Vegas, Nevada. Sometimes orders get shipped out of secondary warehouses operated by our fulfillment center, including:
- Allentown, Pennsylvania
- Fort Worth, Texas
- Jacksonville, Florida
- If you believe your shipment is experiencing an issue, you can reference this help article for more information: Possible Problems During Shipping (with Solutions)
Can I choose my parcel carrier on the NA Storefront?
Unfortunately it is not possible to select which carrier gets used by the North American fulfillment center.
The fulfillment center uses a mix of shipping carriers that depends on which services are included and shipping prices quoted per address.
- Economy shipping : USPS, UPS, FedEx, DHL, GLS, VEHO, ACI Logistics, Better Trucks, or Blue Streak
- Expedited shipping: FedEx, UPS, USPS, AxleHire, or VEHO
Got a tracking number that doesn't resolve and doesn't seem to be from any of the above carriers? Reach out via the Wooting Hub for assistance!
Sometimes our US fulfillment center adds new parcel carriers without giving a heads up and the link parsing doesn't work correctly...
Still have questions or need assistance?
Feel free to reach out to our helpful customer service team via the
Wooting Hub or via direct email to
social@wooting.io