Do You Ship To My Country? (no shipping options provided)


This article provides an overview of the countries to which we cannot ship.


No Shipping Options

We utilize a third party service, Shopify, to determine whether any given address is deliverable or not.

Additionally, there are a handful of countries that we cannot ship to and a (longer) list of countries for which we have no shipping routes established. If your country is part of the longer list at the bottom of this article, reach out to our customer support to see if we can establish a route for you.

Countries/Territories we cannot ship to:

  • Belarus
  • Mongolia
  • Russia
  • Ukraine
  • Turkey/Türkiye

Updated: 30 July 2025

Possible Solutions

Spelling and Formatting

Shipping addresses to countries who use different formatting styles may cause difficulties in generating shipping quotes.

  • Make sure to use English-language characters.
  • Format the address the same way Google Maps formats it.

Try a Nearby Address

Try inputting the address of a nearby trusted friend or family member who could receive the shipment for you.

Weight Limit

One of the most common issues that can arise, providing we can ship anything to your country, is that weight limits are also at play, so if you're ordering more than 1 item, this can also be the issue.

Depending on your country, this limit usually is either 2kg or 5kg.

This means that even though the check-out shows ‘’We ship to <your country>’’, you can still receive the following error on the next page because of this limit:

Try to test if the checkout does show options when ordering just 1 item, if this is the case, your order might be over a specific weight limit and has to be split into multiple orders.

Parcel Forwarding Service

If none of the above resolved the issue, you may need to utilize a 3rd party parcel forwarding service.

Please note:

  • We cannot recommend any specific parcel forwarding service.
  • The location of the forwarding service determines how taxes are collected for your order.
  • Pre-orders that are not expected to ship for several months may cause confusion with the parcel forwarder.
  • In the case of product returns via the 30-Day No Hassle Return Policy, you will be responsible for shipping the product to us.
  • In the case of defective products or warranty claims, it may not be possible to receive replacement parts or items without also utilizing the forwarder at your cost.

More information on parcel forwarding services: Can I use a Parcel Forwarding service?


Countries/Territories Without Shipping Route

Is your country in this list below, and not in the list at the top of the article? Please contact our customer support - it may be possible to establish a shipping route to the countries list below, but we haven't done so yet.

Country ISO code
Angola AO
Åland Islands AX
Burkina Faso BF
Burundi BI
Benin BJ
Botswana BW
Belarus BY
Cocos (Keeling) Islands CC
Democratic Republic of the Congo CD
Central African Republic CF
Republic of the Congo CG
Ivory Coast (Côte d'Ivoire) CI
Cameroon CM
Cape Verde CV
Christmas Island CX
Djibouti DJ
Western Sahara EH
Eritrea ER
Ethiopia ET
Falkland Islands (Malvinas) FK
Gabon GA
French Guiana GF
Ghana GH
The Gambia GM
Guinea GN
Equatorial Guinea GQ
South Georgia and the South Sandwich Islands GS
Guinea-Bissau GW
Haiti HT
Isle of Man IM
British Indian Ocean Territory IO
Iraq IQ
Kenya KE
Kiribati KI
Comoros KM
Lebanon LB
Liberia LR
Lesotho LS
Madagascar MG
Mali ML
Myanmar (Burma) MM
Mauritania MR
Mauritius MU
Malawi MW
Mozambique MZ
Namibia NA
Niger NE
Norfolk Island NF
Nauru NR
Niue NU
Saint Pierre and Miquelon PM
Pitcairn Islands PN
State of Palestine PS
Russia RU
Rwanda RW
Seychelles SC
Sudan SD
Saint Helena, Ascension and Tristan da Cunha SH
Svalbard SJ
Sierra Leone SL
Senegal SN
Somalia SO
South Sudan SS
São Tomé and Príncipe ST
Sint Maarten (Dutch part) SX
Eswatini (formerly Swaziland) SZ
Chad TD
French Southern Territories TF
Togo TG
Tajikistan TJ
Tokelau TK
Turkey/Türkiye TR
Tuvalu TV
Tanzania TZ
Ukraine UA
Uganda UG
United States Minor Outlying Islands UM
Vatican City VE
Venezuela VE
Zambia ZM
Zimbabwe ZW

Still have questions or need assistance?

Feel free to reach out to our helpful customer service team by submitting a support request through the Wooting Support Wizard.

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