Articles on: Store information

No shipping options offered (Do you ship to my country?)

No Shipping Options


This article describes why a given shipping address might not get any shipping options quoted.

We utilize a third party service, Shopify, to determine whether any given address is deliverable or not.
Additionally, there are a handful of countries that we cannot ship to.

List of countries/territories we cannot ship to:


Belarus
Mexico
Mongolia
Philippines
Puerto Rico
Russia
Ukraine

updated: 06 March 2023

If your shipping address is not located in one of the above listed countries but you still don't get any shipping options, then try these steps:

Check the spelling and formatting


Shipping addresses to countries who use different formatting styles may cause difficulties in generating shipping quotes.
Make sure to use English-language characters.
Format the address the same way Google Maps formats it.

Try a nearby address


Try inputting the address of a nearby trusted friend or family member who could receive the shipment for you.

Still no shipping quotes?


If none of the above resolved the issue, you may need to utilize a 3rd party parcel forwarding service.
Please note:
We cannot recommend any specific parcel forwarding service.
The location of the forwarding service determines how taxes are collected for your order.
Pre-orders that are not expected to ship for several months may cause confusion with the parcel forwarder.
In the case of product returns via the 30-Day No Hassle Return Policy, you will be responsible for shipping the product to us.
In the case of defective products or warranty claims, it may not be possible to receive replacement parts or items without also utilizing the forwarder at your cost.
More information on parcel forwarding services: Parcel Forwarding

Do you have questions or do you need additional support?


Don't hesitate to reach out to us via email to social@wooting.io

Updated on: 06/03/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!