How can I add products to my order?
How to Upgrade Your Order via the Order Hub
Step 1: Log into the Order Hub
- If you don't have an account yet, simply create one using the same email address used for your order.
Step 2: Find the order you want to upgrade
Once you login, you'll land on an overview page.
- On the left side of the page you'll find a link to your most recent order.
- You can also see a list of all your past orders on the right side of the page.
- Click the yellow "View this order" button to make changes to that order.
Step 3: Find the order upgrade button
- If your order is eligible for an upgrade or modification, you'll find this popup with the button, "Lets go"
Step 4: Select the upgrades you'd like to add!
There are several types of upgrades that your order may qualify for. Possible scenarios include:
- Upgrading keycaps from ABS to PBT or adding a set of keycaps
- Adding the 60HE Travel Case
- Upgrading freight shipment to Air Freight What is Air Freight Shipping?
- Adding accessories like the Snackbar, Snackbag, lubing kit, or Lekker switches.
Step 5: Proceed through the checkout process
This step is just like a placing a regular order.
Once complete, this upgrade order will merge together with your original order.
The upgrades will all be
Important notes:
This automated upgrade system cannot be used in the following cases:
- If your total order weight is greater than 2kg and your shipping address is both outside the EU and not in the US
- If your order is getting shipped to the UK and currently below the 135GBP threshold for tax collection at import: UK import duties and VAT
- If your order is on hold.
If your order is being fulfilled.
If you experience any difficulty upgrading your order via the Order Hub, you can always reach out to social@wooting.io for assistance.